Services

FREE BILL PAY
If you have a loan or VISA credit card with us, or are using E-Statements, we’ll let you use bill pay for free each month – providing you use it at least three times per month. We’ll even help you set it up. Do away with envelopes and stamps, set up automatic weekly or monthly payments, and do something more fun than pay bills. Sign up for E-Statements by logging on to your Account, and looking for E-Statements on the menu.

New – VISA Travel Money – the new “PLASTIC” Travelers Cheque you can use around the globe as a Debit Card AND an ATM Card. Reload it two more times. It’s not linked to your personal account, so security is improved.
Other selections:

• Our great VISA Debit/Check card – with green and blue salmon – it’s both an ATM
  and a Debit card (checking account required). Available to youth with
  Parental permission or proof of job.
• VISA Passport – an ATM card you can use in foreign countries – reloadable.
• VISA Gift Card – a Debit only card, loads just once.
• Credit Cards (see Loans) – get cash advances off your card at the credit union.
• ATM only card – Alaska Option (details below)
• Cashier’s Checks and Money Orders
• U.S. and International Wires
• Electronic Payments (pay bills, mortgages, loans, credit cards, etc)
• Bill Pay – free to members holding loans with us

Plus – need to move money? We offer domestic and international wire transfers, and new automatic electronic payments (debits and credits).

Harland Financial Services is our check printer

Tongass Federal Credit Union is proud to announce an exclusive contract with Harland Financial Services as our official check printer. This new relationship has rewards for the credit union as a whole, with new pricing for important services that we rely on from Harland.

If you have been getting checks from one of two other vendors, we will convert your order into an equivalent price and design style with Harland. Or, perhaps you would like to look through the Harland catalog and select something different. There are many exciting styles from which to select.

Harland offers free monograms, accents and lettering styles on its checks.

We also offer a true value check, our TFCU Image Check, at a cost of just $10.55 per box of 150 duplicate checks, delivered to you!

Please put your check reorder slips in our night depository, drop off in the drive through, mail, deliver or fax. Your written instruction or deposit slip helps us improve accuracy in check orders.

MY TRAVEL WALLET
lets you have foreign currency delivered to your home in advance of your trip. We also sell a PASSPORT, a “pre-loaded” ATM card that you use in foreign countries, getting that currency out of the machine. Terrific anywhere, and money can be added whenever you order.

Alaska Option
is our ATM provider – and this card operates anywhere you see the blue PLUS logo. This is especially a good choice to teach young people how to use a card for small cash withdrawals – ask us about cards for minors. "Fee is charged” for non-TFCU cards.

Our ATM card, is also free to members. Use your ATM card to swipe and open the front door after hours at our credit union, 2000 Tongass Avenue – the ATM can be used 24 hours a day.

• Use the card on any ATM machine in the world that offers the PLUS logo.
• Within Alaska, many merchants have swipe machines that allow the Alaska Option card to be used for point-of-sale purchases. These must come from a Checking Account. A fee may be charged.

AUDIO TELLER
If you aren't using this great, free service it's time to get on board. Audio Teller gives 24-hour access by phone to your account information - no computer is needed. This is especially great if you're traveling. You need to obtain a four-digit PIN number from the credit union. Dial our main number and press "1" to get to Audio Teller; enter your member number and PIN. Please ask about this service and for the printed instructions - we can mail them, email, or fax them to you. You can use this service to hear deposits, withdrawals and balances, to transfer funds, to make a loan payment, and to hear a loan payoff amount.