Contact Us


KETCHIKAN OFFICE

Address --

2000 Tongass Avenue, Ketchikan, Alaska 99901
Hours --

Lobby Hours:
    Monday - Friday
           9:30am - 5:30pm
    Saturday
           9:00am - 3:00pm

Drive-Thru Hours:
    Monday - Friday
           9:00am - 6:00pm
    Saturday
           8:30am - 3:00pm

Phone --

907-225-9063  

Toll Free --

1-800-960-8328(TFCU)  

Fax --

907-225-0349 (Member Services)
907-247-9063 (Loans, Administration)
 

Email --

Click Here  

METLAKATLA BRANCH THORNE BAY BRANCH
Address --
Milton Street
Address --
Island News Building
Phone --
907-886-5975
Phone --
907-828-8880
Fax --
907-886-5976
Fax --
907-828-8880
Hours --

Monday - Friday
   11:00a.m - 3:00p.m.
Saturdays
    11 a.m. - 1 p.m.

Hours --

Monday &Wednesdays
   10:00a.m. - 2:00p.m.
Saturdays
   10:00a.m. - 2:00p.m.


KLAWOCK BRANCH
Address --
Klawock Mall Unit 5
Phone --
907-755-2800
Fax --
907-755-2810
Hours --

Tuesdays-Fridays
    10:00a.m. – 5:30p.m.
Saturdays
    Noon-3:00p.m.



Tongass Federal Credit Union Telephone List - Ketchikan (April 2007)
Our new phone system in Ketchikan allows direct dial 228-XXXX.  The last four numbers are the extension if you call on the main number, 225-9063, or the toll-free number.
MAIN NUMBER: 225-9063
TOLL FREE NUMBER: 1-800-960-8328 
AUDIO TELLER, DIRECT: 247-8338
  Departments/Services:
Quick Dial through main number:
0 Member Services Representative
1 Audio Teller
2 Loan Department
3 Directory of Services/Departments
4 Directory of Employees
7 Hours and Locations
0 To report a lost/stolen ATM/Debit/Credit Card
ext. - 6752 Susan Fisher, CEO/President,
ext. - 6756 Helen Mickel, Operations Officer/Vice President,
ext. - 6753 Brenda Secrest, Ketchikan Branch Manager,
ext. - 6762 Mark Stahl, Finance Officer,
ext. - 6761 PJ Radcliff, Electronic Services,
ext. - 6757 Shellee Atwood, Senior Loan Officer,
ext. - 6758 Marlene Langert, Loan Officer,
ext.   6755 Nancy Christian, Business Loans & Services Mgr.,
Our Staff: Metlakatla Staff: 886-5975
ext. - 7458 Anna Weberg
(Assistant Branch Manager)
Nicole Booth - Manager
ext. - 6763 Becky Garton (ATM/Debit) Denise Hudson
ext. - 6766 Lhiza Moreland (New Accounts) Brielle Pringle
ext. - 6765 Jordan Waltman (Collections) Sarah Milne
ext. - 6754 Ronda Tait (New Accounts) William Wellington
ext. - 6751 Fran Fox, (Loan Officer) Kyonia Williams
ext. - 6760 Earl Ginter (Member Service)
ext. - 6775 Breanna Menzies (Operations Assistant) Thorne Bay Staff: 828-8880
ext. - 6764 Jacob Mertz (Member Service) Laura Jennings
ext. - 6759 Elizabeth Martinez (Loans) Pam Nelson
ext. - 7459 Karen Bradley (Loan Processor) Amy Jennings
ext. - 6767 Vince Pagnotta (Member Service) Becca Wagemann
ext. - 7461 Sandra Wright (Operations Specialist) Samantha Taylor
ext. - 6768 Michael Sutton (Member Service) Susan McGrath
ext. - 6769 William Bauer (Member Service)    
ext. - 6769 Lisa Shull (Member Service) Klawock Staff: 755-2800
ext. - 6768 Geraldine Cousins (Member Service) Mary Gough-Isaacs – Manager
ext. - 6768 Alicia Rymer (Member Service) Falicia Smith – Assistant Manager
ext. - 6768 Daina White (Member Service)   Shannon Yates
ext. - 6775 Kelly Oates (Accounting Technician)   Falicia Smith
ext. - 6768 Chris Kinney (Member Service) Randi Braz