Contact Us


KETCHIKAN OFFICE

Address --

2000 Tongass Avenue, Ketchikan, Alaska 99901
Hours --

Lobby Hours:
    Monday - Friday
           9:30am - 5:30pm
    Saturday
           9:00am - 3:00pm

Drive-Thru Hours:
    Monday - Friday
           9:00am - 6:00pm
    Saturday
           8:30am - 3:00pm

Phone --

907-225-9063  

Toll Free --

1-800-960-8328(TFCU)  

Fax --

907-225-0349 (Member Services)
907-247-9063 (Loans, Administration)
 

Email --

Click Here  

METLAKATLA BRANCH THORNE BAY BRANCH
Address --
Milton Street
Address --
Island News Building
Phone --
907-886-5975
Phone --
907-828-8880
Fax --
907-886-5976
Fax --
907-828-8880
Hours --

Monday - Friday
   11:00a.m - 3:00p.m.

Hours --

Wednesdays & Saturdays
   11:00a.m. - 2:00p.m.


KLAWOCK BRANCH  
Address --
Klawock Market
 
Phone --
907-755-2800
 
Fax --
907-755-2800
 
Hours --

Tuesdays-Fridays
    3:00-6:00p.m.
Saturdays
    Noon-3:00p.m.




Tongass Federal Credit Union Telephone List - Ketchikan (April 2007)
Our new phone system in Ketchikan allows direct dial 228-XXXX.  The last four numbers are the extension if you call on the main number, 225-9063, or the toll-free number.
MAIN NUMBER: 225-9063
TOLL FREE NUMBER: 1-800-960-8328 
AUDIO TELLER, DIRECT: 247-8338
  Departments/Services:
ext. - 6004 New Accounts
Quick Dial through main number:
0 Member Services Representative
1 Audio Teller
2 Loan Department
3 Directory of Services/Departments
4 Directory of Employees
7 Hours and Locations
0 To report a lost/stolen ATM/Debit/Credit Card
ext. - 6752 Susan Fisher, CEO/Manager,
ext. - 6756 Helen Mickel, Loans/Operations Manager,
ext. - 6753 Heather Phelps, Ketchikan Branch Manager,
ext. - 6761 PJ Radcliff, Finance Manager,
ext. - 6755 Lisa Lorenzo, Member Services Specialist/New Accounts,
ext. - 6757 Shellee Atwood, Senior Loan Officer,
ext. - 6758 Jennifer Etten, Loan Officer,
Our Staff: Metlakatla Staff: 886-5975
ext. - 6762 Betsy Miller (E-Services) Nicole Booth - Manager
ext. - 6767 Anna Weberg (Member Service) Richelle Johnson
ext. - 6763 Becky Garton (ATM/Debit) Krystal Friese
ext. - 6759 Gwen Briola (Loans) Denise Schleusner
ext. - 6754 Amanda James (New Accounts) Kayla Baines
ext. - 6760 Roy Eckert (Loans)  
ext. - 6769 Tony Caliwanagan (Member Service) Thorne Bay Staff: 828-8880
ext. - 6764 Julie Grimmer (Collections) Laura Jennings
ext. - 6770 Larissa Greer (Member Service) Julie Anderson
ext. - 6768 Honey Lou Jenkins (Member Service) Kerri Gefre
ext. - 6764 Georgianna Zimmerle (HR)    
ext. - 6768 Natalie Richards (Member Service) Klawock Staff: 755-2800
ext. - 6770 Jacob Mertz (Member Service) Kim Swainson – Manager
ext.   6754 Ronda Tait (Member Service) Dawn Boley