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STOP and think! Your credit union will NEVER send you an email or call you and ask you for account information or any personal information related to your identity. So if you get something that seems “fishy” – maybe it’s “phishy” and you should NOT answer it. (Phishing is an e-mail message or fake website used to obtain personal account information – it can look legitimate.) Be wary of phone scams as well.

If you’re not sure, CALL US. Call our listed telephone number (or listed 800 number) and verify that we are contacting you.

ARM yourself against thieves. Be careful how and where you use checks, your debit or credit card, or where you leave your receipts or statements. Shred or burn paper that has personal information on it if you don’t need to keep it. After examining your statement for accuracy, get rid of receipts!

PROTECT your passwords and Personal Identification Numbers.

LOOK at your account balances on the internet or use Audio Teller to hear your balances. Pay attention to your account.

BE YOUR OWN IDENTITY THEFT COP! Be sure to report suspicious activity to your credit union immediately.